Privacy Policy

Last Updated: August 14, 2026

1. Who We Are

DaVinci Deluxe · Cloud Edition ("we", "us", "our"), a brand operated by TechLT (techlt.net), is the data controller for the personal data processed through this website and software. We are committed to protecting your privacy and handling your data in line with the GDPR. Contact for any privacy matter: [email protected].

2. Data We Collect

• Identification & account: name, email address, and phone number (for purchase, account and WhatsApp support).
• Transaction data: purchase details and transaction IDs. We never see or store your card numbers — payments are handled entirely by Stripe.
• Technical & license data: IP address, browser and operating system, hardware ID (HWID) and software connection/activation logs used for license verification and anti-fraud.
• Support content: the messages, files and screenshots you send us through chat, WhatsApp, email or tickets, so we can process your request. Support conversations may be recorded for quality, security and dispute-evidence purposes.

3. How We Use It

• Process your order and deliver your license, tokens, credits or files.
• Operate your account, verify your license, and provide technical support.
• Send you essential service messages (activation, renewals, security patches, updates).
• Protect our service and prevent fraud, abuse and piracy.
• Comply with our legal, tax and accounting obligations.

4. Legal Bases

We process your data on the bases of contract performance (delivering the service you bought), legal obligation (accounting, tax), our legitimate interests (security, fraud prevention, improving the service), and your consent where required (e.g. non-essential cookies, optional marketing). You may withdraw consent at any time.

5. Sharing

We never sell your personal data. We share the minimum necessary data with trusted processors only to run the service:

• Payments: Stripe.
• Hosting & infrastructure: our secure servers and content-delivery / security provider (Cloudflare).
• Messaging: our email provider and the WhatsApp platform for support you initiate.
• Legal: where required by law or to establish, exercise or defend legal claims (including chargeback disputes).

6. Retention

We keep your data only as long as needed for the purposes above: account and license data for as long as your account is active, transaction and accounting records for the period required by law, and support logs for as long as needed for security and dispute resolution. You can request deletion of your account at any time (see Section 8).

7. Security

We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss or alteration. All transactions and site traffic are encrypted via TLS/SSL, and card data is handled entirely within Stripe's PCI-DSS environment.

8. Your Rights (GDPR)

Subject to applicable law, you have the right to access, rectify, erase ("right to be forgotten"), restrict, port, and object to the processing of your personal data, and to lodge a complaint with your local data-protection authority. To exercise any right, contact [email protected]; account deletion is also available directly from your profile.

9. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

10. Changes & Contact

We may update this Privacy Policy from time to time; the "Last Updated" date above shows the current version. For any question about your data or this policy, contact [email protected].